Refund & Returns

Refund & Returns

Eligibility For Return

A book ordered on is delivered to the customer in damaged condition. The damaged book must be reported within 3 days of receipt to the customer.
The defective book* (a book having missing pages or wrong page sequence) must be reported within 5 days of receipt.
The received book is not the same book as ordered by the customer.

Prerequisites For Return

When returning books, they must be in the same condition as they were when delivered. This means there should be no visible damage, writing or marks, highlighting, and odor.

Books purchased in shrink-wrap must still be in original wrapping.
A copy of the original invoice must accompany with return packet.
Ensure that the return packet should be properly packed to avoid damages.

Procedure For Return

The customer must meet all of the above prerequisites and must complete the Return Authorization Form in order to return the book(s). All returns require a Return Authorization Number (RAN). This will help us to serve you more efficiently and expeditiously. Returns without a RAN will not be accepted for refund.

Please ensure while generating RAN online, you have the product title name, ISBN, and Invoice number ready with you.

Your return packet must be sent to:
Prakashan Kendra
Daliganj Railway Crossing, Sitapur Road
Lucknow -226020, (U.P.) India

For further assistance please contact our customer service at (+91)7505050212 ,+91- 9235607310

*Disclaimer :

We have made every effort to avoid errors or omissions in our books. In spite of this, some errors might have crept in. If you find any mistakes that we have made(or ones that we have missed), please let us know by following the Corrections/Omissions link and it shall be taken care of in the next edition. It is notified that neither the publisher nor the author or seller will be responsible for any damage or loss of action to anyone, of any kind, in any manner, therefrom.